Frequently Asked Questions
Everything you need to know about our modern Southern style and service.
What is the Billy Reid return policy?
We accept returns of unworn, unwashed, and unaltered merchandise within 30 days of the original purchase date for a full refund. Items must have all original tags attached.
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your items sooner.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and weight of the order.
Can I return an item I bought online to a Billy Reid retail store?
Absolutely. You can return online orders to any of our standalone Billy Reid boutique locations for an exchange or refund to the original form of payment.
How do I care for my Billy Reid garments?
Care instructions vary by fabric. Most of our high-quality cottons are machine washable, while our wool and tailored pieces typically require professional dry cleaning. Please refer to the care label inside each garment.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Shop Pay installments.